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How It Works

Choose Your REFRESH

Select the clean your sneakers need. Pick from:

  • Refresh Lite - General Clean

  • Refresh - Deep Clean

  • Refresh Plus - Premium Clean

Additional Care (if required):

  • Repainting leather

  • Redyeing leather

  • Rebonding and more. 

Book Online

Complete your booking:

  • Choose your service

  • Add your details

  • Pay securely

You'll receive:

  1. Booking confirmation

  2. Postage instructions

  3. Your prepaid shipping label

Pack & Send

Prepare your sneakers:

  1. Place them in secure packaging

  2. Attach your label

  3. Drop them off

No shop visit needed. 

The STEPS Treatment

Professional care by hand.

 

Each pair of trainers go through the following:

  • Inspection

  • Deep clean

  • Detail treatment

  • Quality check

  • Preparation for return

Receive Your Fresh Kicks

Your sneakers are returned;

  • Cleaned

  • Refreshed

  • Ready to wear again

Delivered Back

STEPS begin care process

Footwear returned

Explore the Collection

Every REFRESH tier is hand-finished in our Nottingham workshop, choose the level of care your pair needs.

REFRESH

Our hand crafted cleaning services, which covers all brands, conditions and materials. 

More Information on REFRESH Services:

REFRESH Lite

£20
General Clean

REFRESH Lite is a perfect service for sneakers that need a quick, restorative clean without the intensity of deep restoration. Tailored towards exterior sneaker; this treatment focuses on renewing the sneakers natural softness, removing everyday dirt and light scuffs. 

REFRESH

£40
Deep Clean

REFRESH is an advanced cleaning service crafted for textured and multi-material sneakers. It’s tailored to revive dull and weather-affected materials by removing deep-seated dirt and restoring colour vibrancy and texture. This process focuses on careful, material-specific techniques that maintain the sneaker’s original form and softness, perfect for pairs that have seen everyday wear but don’t yet require full restoration.

REFRESH Plus

£60
Premium Clean

REFRESH Plus is STEPS’ premium cleaning service; tailored for luxury, vintage, or delicate sneakers that require extra precision, patience, and professional-grade techniques. Every pair is individually assessed and treated using advanced products, ensuring deep rejuvenation while maintaining the sneaker’s originality, structure, and value. This service is designed for collectors, resellers, and enthusiasts who value preservation and presentation at the highest standard.

RESTORE

Specialist repair and restoration work for pairs that need more than a clean, assessed individually before any work begins..

RESTORE

REPAINT

Priced after assessment
Leather paint

Faded or scuffed leather, refinished by hand to match the original colour as closely as possible. Priced after a free photo assessment.

REDYE

Priced after assessment
Suede Dyeing

Full colour restoration for suede and nubuck, using material-specific dyes to bring faded panels back to life. Assessed individually, priced after we've seen your pair.

SOLE REPAIR & RESTORATION

Priced after assessment
Sole whitening, rebonding & repair

Whitening, rebonding and repair for separated, worn or yellowed soles. Assessed and priced individually, the right fix depends on the material and the damage.

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