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EVERYDAY CARE • TIER 1 OF 3

REFRESH LITE

A professional exterior clean for everyday pairs that just need freshening up.

£20

Tracked postage included

REFRESH Lite

£20 • general clean

£30 • deep clean

£40 • premium clean

From £20

IS THIS THE RIGHT SERVICE?

Right for your pair if...

CONDITION

Dull, dusty or lightly marked from everyday wear

MATERIALS

Leather, synthetic leather, canvas, mesh, rubber or standard textiles.

CARE LEVEL

Nothing fragile. A straightforward pair we can clean confidently.

STRUCTURE

Nothing torn, separating or fading.

Not sure? Send a photo and we'll tell you which one it is. 

SERVICE DETAILS

What's included

✓ Professional hand clean

✓ Upper and sole refresh

✓ Exterior clean

✓ Final quality inspection​

Not included​

  • Interior and insole cleaning

  • Odour treatment

  • Deep stain removal

  • Specialist treatment for delicate materials

  • Repairs, restoration, repainting, or sole whitening beyond standard cleaning

Materials it suits​

  • Leather 

  • Synthetic leather 

  • Canvas 

  • Mesh 

  • Rubber

Need any of these? REFRESH covers interiors and odour · REFRESH Plus covers delicate materials · RESTORE+ covers repairs.

↻  Turnaround

2-3 working days in the workshop. About two weeks door to door.

□  Tracked Postage Included

Both ways, at no extra cost, anywhere in the UK.

◎  We Send Label

A prepaid Royal Mail label arrives by email as soon as you order.

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BEFORE

IMG_3452.HEIC

AFTER

Tracked Postage Included

Door to door, both ways

Photographed on arrival

We record the condition before anything starts

Approval Before Extra Work

The total is agreed before work begins

Quality Control Check

Every pair inspected before it ships home

Some marks don't come out. We'll always tell you which. 

Surface dirt and everyday scuffs lift out well. Deep staining, yellowing and marks that have set in over years often won't; that's the honest limit of an exterior clean, not a verdict on your pair.

Needs more than a clean?

If anything is torn, separating, fading or coming apart, cleaning won't fix it; you shouldn't have to guess. Send a photo and we'll tell you what's achievable, before you pay for anything.

Questions about REFRESH Lite

Is REFRESH Lite enough for my pair?

If the dirt is on the surface and the materials are everyday ones, yes. If they've been through wet weather, smell, or the dirt has worked into suede or mesh, REFRESH will get further. Not sure? Send a photo and we'll tell you.

What if you open the box and they need more than Lite?

We'll message you with what we'd recommend and what it costs. Nothing extra happens without your yes. If we don't think we can improve them, we'll say so and send them back to you unchanged.

How should I pack them?

A sturdy box is best. Take the laces out, wrap each shoe, and fill any gaps so they can't move around in transit.

More questions? see all FAQs

Ready when you are

Tracked postage, photographed intake, approval before we go further. 

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